Davi & Valenti Movers

Davi & Valenti are contractors for Citizens Insurance so I did not have any choice in selecting a moving company when the contents of my home were moved out and put in storage due to a flooding incident. When my furniture was brought back, there was a large tear in an expensive living room area rug. John Savage, Owner, agreed the tear was not there on pick-up and stated they would replace my rug. All false promises. It's been 30 days now, and they aren't returning phone calls or responding to texts.

Move size: 2 Bedroom Home Service cost: $6500

Absolutely terrible! Stay Far Away from this company my simple 20 mile move turned into a nightmare resulting in 3/4 of my furniture being destroyed. Please Note: The Keller Williams Realty Insurance Policy of 75k they offer for homes sold by Keller Williams is a total scam. I have spent the past two and a half months getting the run around from the New Owners of Davi & Valenti John Savage and Don Scheib (Owners Since June 2016) and the Claims Managers at Stevens Worldwide Van Lines due to know one waiting to take responsibly for the damages. Be aware and do research on the reviews for Davi & Valenti and Stevens Worldwide Van lines before hiring either one of them as there are other victims out there that have experienced similar situations.

Service cost: $4000

I have lived in Sarasota for 17 years and have never had a worse experience with a company! I used them for local move and storage and can only say BEWARE!! Not only were items lost and damaged, but it has been 3 months since my move and they have not processed my claim of over $2000 in missing lost items (which I paid $165 extra for the replacement insurance). John Savage and David, both owners have not returned my emails and voicemails to resolve my claim. I will say in my opinion the one thing they are good at is getting THEIR money because they would not unload my items (or should I say what they had of my items) until I paid them the full balance. I wish I would have known that they were not going to return my calls or process my insurance claim, I would have cancelled MY payment to them! My advice is choose a reputable company that stands behind their business and DON'T USE DAVI & VALENTI!

Move size: 3 Bedroom Home Service cost: $2400

Now you say you don't have authority to move to Georgia, then why did you have me sign a contract to get my things to my new home in Georgia? A family member, Mike of Davi & Valenti told me he took my things from one truck and put into another truck and drove all the way from St. Pete, to Georgia by himself, to get my things here! I signed a contract with John Savage of D&V but on the day of moving the paperwork was logo'd with Steven's Moving Co. on it, so I guess he subcontracted just to get my business. Items broken and no response as to reimbursement! I would not recommend this company!

Move size: 2 Bedroom Home Service cost: $4700

I've moved many times. This was by FAR the worst experience ever. I paid extra for the special packaging of my glassware, glass tables, and tvs. They broke one TV and refuse to accept the claim for full replacement costs. I paid for full replacement and didn't appreciate first that they tried to ignore the claim and then later they wanted to haggle over the amount. I paid $899 for the TV 2 years before. I found a similar TV for $598 and would have accepted that. They offered me $200 as long as they didn't have to admit fault. Unbelievable.

So if you DO mind guys taking several long breaks, not packaging valuables correctly, and doing some illegal activity on their numerous breaks then do DO NOT hire them.

They used the lame excuse that it was my fault they used the long screws from my big 75" tv on the smaller tv and tightened the screws until they shorted out and cracked the screen.

Move size: 2 Bedroom Home Service cost: $1700

Warning! Do not waste your money on this company. My mother and I wanted a long distance move from Florida to Michigan. John Savage, the owner, gave us an estimate that was in line with other movers. However, he also gave us a song and dance about needing to know right away whether we were going to use his company otherwise the roads were being shut down for freight and we would not be able to get our belongings out until sometime in August. In retrospect, this was probably a lie.

In addition, we were given a binding estimate. I emailed and added a few items which we were then given another binding estimate for. My mother made the mistake of adding a chair and a dresser, so I did not take one of my couches stupidly thinking it would balance out. I was told that because of the switch our load was 4,000 pounds over. We were obviously given an incorrect estimate to start with. However, John at no time admitted that he might have made a mistake. Instead he pointed the finger at my 78-year-old mother and kept blaming her because she added stuff. Extremely poor customer service.

Furthermore, he knew on Tuesday, we were supposed to be loaded on Thursday and didn't get loaded untill Friday, that all of our belongings were not going to fit on one truck because the person before us was over on their load. The truck driver let him and the dispatcher know and asked them if they still wanted him to take our load even though it would not fit and have to be split into two shipments. They told him to take the load. We did not know until the truck driver came to get the second load which was my house that our load was going to be split into two. There was absolutely no communication on John's part.

The truck driver was on with his dispatcher telling them that we needed to get a truck out because we were already a day late. I had calls and emails into John, customer service, and the move manager. The only person who would talk to me or answer their phone was customer service. When John finally did call he was yelling at me on the phone and telling me it was all my mother's fault that we had to have two loads. He even went so far as to tell me that he needed to have men with trucks not boys with wagons to load our stuff. He was very unprofessional, uncaring, and horrible at customer service. Our move date was July 15th. It is now August third and I was told yesterday that the rest of my belongings MAY be coming in August 11th.

Oh, and I also had to find somebody to unload the semi when it got to Michigan. The driver was the only one who was unloading. The owner, john, is the one who should have set that up. It's ridiculous when the customer has to do their work.

That's not all of the problems that we encountered, but those are the highlights with this company. Their parent company Wheaton Van lines was no help and resolving any of these problems either. I also suggest you stay away from them unless you want them to stick their lawyer on you.

Move size: 3 Bedroom Home Service cost: $10000